Disclaimer Unilever Living Wage Guidance

Scope of information, Limitation of Liability, and Data Protection and Privacy

Scope of information

IDH endeavours to provide reasonably accurate and sensible information and/or advice through the Living Wage Expert Guidance, but any information and/or advice will be non-binding and limited to following topics only:

  • Interpretation of Living Wage principles.
  • Explanation of webinar materials and microsite content.
  • Answering questions on organizational living wage journeys.
  • Sharing best practices, examples, and case studies.
  • Pointing Users to IDH or third-party public resources.
  • Serving as the first point of support and encouraging Users to initiate their living wage journey.

Any questions that do not directly relate to the above mentioned topics will be deemed out-of-scope. IDH specifically does not provide specific advisory or consultation services through the Living Wage Expert Guidance, including detailed insights into data collection or calculation for benchmark methodologies, specific tool instructions or troubleshooting, or detailed insights into any company or speaker at events.

The User further understands that IDH does not represent Unilever on any level in providing information through the Living Wage Expert Guidance.

The Living Wage Expert Guidance will be available on Mondays to Fridays during normal working hours (CET time) in English. IDH will use reasonable endeavours to respond to queries within 24 working hours.

Limitation of Liability

To the fullest extent permitted by law, neither IDH nor Unilever shall be held liable for any errors, omissions, faults, inaccuracies, losses, damages, or expenses arising out of or in connection with the use of the Living Wage Expert Guidance and/or information provided through the Living Wage Expert Guidance, including but not limited to:

  • The accuracy, completeness, or reliability of the information provided through the Living Wage Expert Guidance;
  • Any actions or decisions taken by Users based on the information provided through the Living Wage Expert Guidance; and/or
  • Any interruption or cessation of Living Wage Expert Guidance services provided, whether due to technical issues, maintenance, or other reasons.

The User understands that all information provided through the Living Wage Expert Guidance is on an “as is”, “with all faults” and “as available” basis.

Personal Data and Privacy

Users are discouraged from providing any personal data as far as possible when using the Living Wage Expert Guidance. IDH will nevertheless handle all personal data in accordance with applicable data protection laws. IDH accepts no liability of any nature regarding the protection and privacy of personal data provided through the Living Wage Expert Guidance.

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