About the Program
Grievance and Dialogue in Agriculture Training
The Grievance and Dialogue in Agriculture program empowers workers to voice concerns, access remedies, and contribute to safer, more respectful workplace conditions.
The program focuses on educating farm workers and managers about their rights and the use of effective grievance mechanisms. It includes training on grievances, formal and informal grievance mechanisms at farm level including dialogue with managers, worker representatives, or suggestion boxes. It also reinforces the Assess and Address principle by displaying proactive action on potential grievances and resolution of reported grievances.
This program supports farms and plantations in building equitable working environments and strengthening supply chain resilience.
Modules in this program
- Understanding Grievance
- Grievance Mechanisms
- Committees & Representation
- Solution & Prevention
Market availability
- Mexico*
- India**
New markets are added continuously. Reach out to us for more information regarding our markets.
*The program is available across Latin America. Local adaptations may be needed.
**The program is available across India and wider region. Local adaptations may be needed.
Multi-language Support
This program is currently available in the following languages.
Worker level
- Assamese
- English
- Spanish
- Tzotzil
- Nahuatl
Manager level
- Assamese
- English
- Spanish
- Tzotzil
- Nahuatl
Why Grievance & Dialogue in Agriculture?
In Assam, around one million women produce over 57% of India’s tea but face double marginalization as descendants of bonded laborers and as women. With nearly 80% illiterate (Oxfam), low union representation, and high employer dependence, stronger due diligence is needed. Similarly, on coffee farms in Veracruz and Chiapas, migrant workers face unsafe conditions, and women face added risks like harassment, discrimination, and poor compensation. Education and effective grievance mechanisms play a key role in addressing and preventing these issues.
70%
of child labor and 13% of forced labor occur in agriculture.
50%
out of a total of 335,000 fatal workplace accidents occur in agriculture.
70%
of labor in coffee production globally is provided by women.
